Terms of Service
Last Updated: November 8, 2025
1. Acceptance of Terms
Welcome to Kshipra AI. By accessing or using our platform, including our website and BagBuddy mobile application, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Service
Kshipra AI operates a platform that connects brands, stores/restaurants, and consumers through smart paper bags featuring QR code advertisements. Our services include:
- Brand advertising platform for creating and managing QR code campaigns
- BagBuddy mobile app for consumers to scan QR codes and earn rewards
- Reward points system redeemable across participating brands
- Tree planting initiative (1 tree per 1,000 points earned)
- Analytics and reporting for brand partners
3. User Accounts
3.1 Registration
To use certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Eligibility
You must be at least 13 years old to use our services. If you are under 18, you must have parental or guardian consent.
4. User Conduct
You agree NOT to:
- Use the platform for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe upon intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Manipulate or abuse the reward points system
- Create fake accounts or engage in fraudulent activities
- Harass, abuse, or harm other users
- Scrape or collect data from the platform without permission
5. Brand Partner Terms
5.1 Campaign Requirements
Brand partners agree to:
- Provide advertising content that complies with all applicable laws
- Ensure content does not violate intellectual property rights
- Honor reward point values set for their campaigns
- Accept reward points for redemption according to agreed terms
- Pay invoiced amounts for bag production and distribution within 30 days
5.2 Content Standards
Advertisement content must not:
- Be false, misleading, or deceptive
- Promote illegal activities or products
- Contain hate speech, violence, or discriminatory content
- Violate privacy rights or defame others
- Contain adult content or material inappropriate for general audiences
6. Reward Points System
6.1 Earning Points
- Points are earned by scanning QR codes and completing required ad viewing duration
- Point values are determined by individual brands
- Points have no cash value and cannot be sold or transferred
- We reserve the right to adjust, cancel, or forfeit points obtained fraudulently
6.2 Redeeming Points
- Points can be redeemed with any participating brand
- Redemption values and available products vary by brand
- Points may have expiration dates as determined by participating brands
- We are not responsible for disputes between users and brands regarding redemption
6.3 Tree Planting
For every 1,000 points earned collectively by users, Kshipra AI will facilitate planting one tree through our verified environmental partners (DigitalHumani and OneTreePlanted). Tree planting is subject to partner availability and seasonal planting windows.
7. Intellectual Property
7.1 Our Rights
All content, features, and functionality of our platform, including but not limited to text, graphics, logos, software, and design, are owned by Kshipra AI and protected by copyright, trademark, and other intellectual property laws.
7.2 User Content
By submitting content to our platform (including brand advertisements), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of operating and promoting our services.
7.3 Patent Pending
Our bag-based marketing system and related technologies are patent pending in the U.S. Unauthorized use, reproduction, or implementation of our patented methods is prohibited.
8. Disclaimers and Limitation of Liability
8.1 Service Availability
Our services are provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure access. We reserve the right to modify or discontinue services at any time without notice.
8.2 Limitation of Liability
To the maximum extent permitted by law, Kshipra AI shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or goodwill
- Service interruptions or technical failures
- Actions or content of third parties (including brands and users)
- Disputes between users and brand partners
9. Indemnification
You agree to indemnify and hold harmless Kshipra AI, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason. Upon termination, your right to use the services will immediately cease. Accumulated reward points may be forfeited upon account termination for violation of Terms.
11. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Kshipra AI is registered, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.
12. Changes to Terms
We may modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Kshipra AI
Email: chaithra@kshipraai.com