Terms of Service

1. Acceptance of Terms

Welcome to Kshipra AI. By accessing or using our platform, including our website and ScanCent mobile application, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

Kshipra AI operates a platform that connects advertisers, venue partners, and consumers through ScanCent QR rewards, local engagement, and partner redemption experiences. Our services include:

• Brand advertising platform for creating and managing QR code campaigns
• ScanCent mobile app for consumers to scan QR codes and earn points
• QR code placements on standees, displays, packaging, and participating local touchpoints
• Points system redeemable across participating brands
• Optional sustainability and tree planting initiatives when available
• Analytics and reporting for brand partners

3. User Accounts

3.1 Registration

To use certain features of our platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Eligibility

You must be at least 18 years old to use our services. By using ScanCent, you confirm that you are 18 years of age or older.

4. User Conduct

You agree NOT to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe upon intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Manipulate or abuse the points system
• Create fake accounts or engage in fraudulent activities
• Harass, abuse, or harm other users
• Scrape or collect data from the platform without permission

5. Brand Partner Terms

5.1 Campaign Requirements

Brand partners agree to:

• Provide advertising content that complies with all applicable laws
• Ensure content does not violate intellectual property rights
• Honor point values set for their campaigns
• Accept points for redemption according to agreed terms
• Pay invoiced campaign, placement, or setup amounts within 30 days

5.2 Content Standards

Advertisement content must not:

• Be false, misleading, or deceptive
• Promote illegal activities or products
• Contain hate speech, violence, or discriminatory content
• Violate privacy rights or defame others
• Contain adult content or material inappropriate for general audiences

6. Points System

6.1 Earning Points

• Points are earned by scanning QR codes and completing required ad viewing duration
• Point values are determined by individual brands
• Points have no cash value and cannot be sold or transferred
• We reserve the right to adjust, cancel, or forfeit points obtained fraudulently

6.2 Redeeming Points

• Points can be redeemed with any participating brand
• Redemption values and available products vary by brand
• Points may have expiration dates as determined by participating brands
• We are not responsible for disputes between users and brands regarding redemption

6.3 Tree Planting

For every 1,000 points earned collectively by users, Kshipra AI will facilitate planting one tree through our verified environmental partners (DigitalHumani and OneTreePlanted). Users may also voluntarily donate points to plant additional trees at a rate of 300 points per tree. Tree planting is subject to partner availability and seasonal planting windows. Donated points are non-refundable.

6.4 Cashback Verification

Before crediting any earned cashback to your account, we cross-check your account information to prevent fraud and ensure compliance. This verification process may include reviewing personal information such as your name, email address, phone number, and optional postal code or address if you provided them. Cashback may be withheld or reversed if the information provided does not match our records or is found to be inaccurate.

6.5 Cash Payouts

Cash balances earned from watching advertisements, completing surveys, referral bonuses, and employee tips (Section 7) are redeemable via Interac e-Transfer, Prepaid Mastercard, or select gift cards, subject to minimum payout amounts that vary by method (the Interac minimum is $5.00 CAD). Payout requests are processed within 1–3 business days.

To request a payout, your account must have a valid, reachable payout email on file. An email address that cannot receive external mail directly - for example, one generated by Apple's "Hide My Email" sign-in option - cannot be used, since we cannot deliver a payout to an address we cannot verify. If your registered email is one of these, you must add a real email address in your profile before you can cash out.

For payout methods other than Interac, your profile - including full name, gender, and date of birth - must also be complete. We require this to confirm you meet our minimum age requirement and to help us detect and prevent fraudulent payout requests. Kshipra AI reserves the right to withhold, delay, or reverse any payout pending identity or fraud verification.

6.6 Referral Program

Users may invite others to join ScanCent using a unique referral code. Both the referrer and the referred user earn a cash bonus upon the referred user's successful registration. Each referral code may only be used once per new user. Abuse of the referral system, including self-referrals or fraudulent sign-ups, will result in forfeiture of referral bonuses and possible account termination.

6.7 Brand Chat (Ask AI)

Users may earn points by asking valid questions about participating brands through our AI-powered Brand Chat feature. Points are awarded only for valid, relevant questions - repetitive, abusive, spam, or off-topic messages will not count and may result in loss of access to the feature. Brand Chat availability is determined by each brand; brands may enable or disable this feature at their discretion. Kshipra AI also reserves the right to enable, disable, or modify any platform feature at any time.

6.8 Tax Responsibility

You are solely responsible for determining and fulfilling any tax obligations arising from cash or rewards earned through ScanCent, including but not limited to income tax reporting. Kshipra AI does not provide tax advice and is not responsible for withholding or reporting taxes on your behalf. We recommend consulting a qualified tax professional regarding your obligations.

7. Employee Tipping and Business Revenue Sharing

7.1 Tipping an Employee

You may tip an employee at a participating venue by generating a tip QR code and having that employee scan it. The tip amount you choose is deducted from your points balance and credited directly and instantly to the employee's cash balance once scanned. Tips are final once credited and are not reversible, except where we determine fraud has occurred.

7.2 Becoming a Paid Employee

A participating business may add you as an employee using the email address on your ScanCent account. No separate signup or action is required on your part - once a business adds you, you can receive tips whenever a customer generates a tip QR code for that business and you scan it. A business may remove you as an employee at any time, which ends your ability to receive further tips from that business. Tips you receive are added to your cash balance and are subject to the same payout requirements as any other cash earnings (Section 6.5).

7.3 Business Employee Management

Participating businesses are solely responsible for deciding who they add or remove as an employee and for ensuring that anyone added is genuinely employed at that location. A business may not add its own account, or another account it controls, as its own employee. We reserve the right to investigate, reverse credited tips, suspend accounts, and terminate access where we determine the employee tipping feature is being used to circumvent normal business operations or revenue processes.

7.4 Business Revenue Sharing

When a user scans a QR code, watches an advertisement, completes a survey, or otherwise earns rewards through a participating business, the resulting revenue is shared among the user, the business, and Kshipra AI. Each party's share is credited automatically to their own account. Shares may vary by earning method and by business, and may change over time.

7.5 Fraud Detection

We use automated systems to detect and prevent fraudulent activity across earning, tipping, and payout requests, including duplicate-transaction checks, account-matching verification, and monitoring for abuse of the points, tipping, or referral systems. We reserve the right to withhold, delay, reverse, or deny any reward, tip, or payout, and to suspend or terminate an account, where we reasonably believe fraudulent, abusive, or unauthorized activity has occurred.

8. Intellectual Property

8.1 Our Rights

All content, features, and functionality of our platform, including but not limited to text, graphics, logos, software, and design, are owned by Kshipra AI and protected by copyright, trademark, and other intellectual property laws.

8.2 User Content

By submitting content to our platform (including brand advertisements), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of operating and promoting our services.

8.3 Patent Pending

Our QR-based rewards, engagement, and marketing system and related technologies are patent pending in the U.S. Unauthorized use, reproduction, or implementation of our patented methods is prohibited.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

Our services are provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure access. We reserve the right to modify or discontinue services at any time without notice.

9.2 Limitation of Liability

To the maximum extent permitted by law, Kshipra AI shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or goodwill
• Service interruptions or technical failures
• Actions or content of third parties (including brands and users)
• Disputes between users and brand partners

10. Indemnification

You agree to indemnify and hold harmless Kshipra AI, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason. Upon termination, your right to use the services will immediately cease. Accumulated points may be forfeited upon account termination for violation of Terms.

11.1 Account Deletion

When you request account deletion through the app, your account and all associated data will be permanently deleted. This action is irreversible - we do not offer account recovery once deletion has been requested. Any remaining cash balance, points, or earned credits will be forfeited upon deletion and cannot be reclaimed.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Kshipra AI is registered, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

13. Changes to Terms

We may modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us: