Privacy Policy
Last Updated: November 8, 2025
1. Introduction
Welcome to Kshipra AI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application (BagBuddy), and services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Business information (for brand partners and store partners)
- Account credentials
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
2.2 Usage Information
- QR code scan data and timestamps
- Advertisement viewing duration and interactions
- Reward points earned and redeemed
- Device information and app usage analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and manage reward points
- Facilitate tree planting through our environmental partners
- Send service updates and promotional communications (with your consent)
- Improve our platform and develop new features
- Analyze usage patterns and generate analytics for brand partners
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Brand Partners: Aggregated, anonymized analytics about ad engagement
- Environmental Partners: Information necessary to facilitate tree planting (DigitalHumani, OneTreePlanted)
- Service Providers: Third-party companies that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
- Data portability
To exercise these rights, please contact us at chaithra@kshipraai.com
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Kshipra AI
Email: chaithra@kshipraai.com