Privacy Policy

1. Introduction

Welcome to Kshipra AI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application (ScanCent), and services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information and use it only for the stated purposes:

• Full name - to verify your identity and process Interac e-Transfer payouts
• Email address - for account authentication, notifications, and data export delivery
• Phone number - for account verification via SMS and fraud prevention
• Address and postal code - to verify cashback eligibility and match you with local store offers
• Date of birth - to verify you are 18+ and for survey eligibility matching
• Gender - for survey eligibility matching via CPX Research
• Interac e-Transfer email - to process cash payouts (defaults to your registered email)
• Business information (for brand partners and store partners)
• Account credentials - stored securely via AWS Cognito, never in plain text

2.2 Usage Information

• QR code scan data and timestamps
• Advertisement viewing duration and interactions
• Points earned and redeemed
• Device information and app usage analytics
• Camera access (for QR code scanning only)
• Biometric data (stored locally on your device only, for authentication)
• Advertising identifiers (IDFA for iOS, AAID for Android) for ad personalization
• Google account information (name, email, profile picture) when using Google Sign-In
• Push notification tokens for sending app updates
• Survey responses when participating in optional third-party surveys (CPX Research)

3. How We Use Your Information

We use your information strictly for the purposes stated in Section 2.1 above, and additionally to:

• Provide and maintain our services
• Process transactions and manage points
• Facilitate tree planting through our environmental partners
• Send service updates and promotional communications (with your consent)
• Improve our platform and develop new features
• Analyze usage patterns and generate analytics for brand partners
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Brand Partners: Aggregated, anonymized analytics about ad engagement
• Environmental Partners: Information necessary to facilitate tree planting (DigitalHumani, OneTreePlanted)
• Service Providers: Third-party companies that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4.1 Third-Party Services

We integrate the following third-party services that may collect data:

• Google AdMob, Unity Ads, and IronSource Ads: For displaying advertisements and earning points. These services collect advertising identifiers, device information, and ad interaction data for ad personalization. You can opt-out of personalized ads through your device settings (iOS: Settings → Privacy → Advertising; Android: Settings → Google → Ads).
• Google Sign-In: For account authentication. Collects your Google profile information (name, email, profile picture) with your consent.
• CPX Research: Optional surveys for earning additional cash. Survey responses are shared with CPX Research according to their privacy policy. To provide more relevant and useful surveys, CPX Research may ask for additional personal information such as demographics, age, interests, and lifestyle details. This information is used solely by CPX Research to match you with suitable surveys and is governed by their own privacy policy.
• Expo: For app updates, performance monitoring, and crash reporting.

Each service has its own privacy policy. We recommend reviewing their policies for details on their data practices.

4.2 Referral Program

When you use the referral feature, we collect your friend's name and email address solely to send the referral invitation on your behalf. This information is not used for marketing or any other purpose. Referred users must independently consent to our Privacy Policy upon sign-up.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where applicable
• Data portability

To exercise these rights, please contact us at support@kshipraai.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a person under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: